We have completed steps to restore stability to the customer experience with Podio web and API.
No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know via support at Help Center: https://support.sharefile.com/s/
Posted Jul 18, 2025 - 08:53 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 16, 2025 - 15:42 EDT
Update
We are continuing to investigate this issue.
Posted Jul 15, 2025 - 03:01 EDT
Update
We are continuing to investigate this issue.
Posted Jul 14, 2025 - 11:25 EDT
Update
We are continuing to investigate this issue.
Posted Jul 14, 2025 - 09:11 EDT
Investigating
We are investigating customer reports of an issue impacting the performance of Podio, causing slowness in the application and increased error rates. We will provide updates here as soon as possible.